Licensing G-Lock EasyMail7
Glocksoft offers several flexible licensing options that allow you to scale G-Lock EasyMail7 to your business’s specific marketing needs.
The license is valid for one year and covers all updates during one year. After the one year period, you can choose to pay the renewal fee or not to pay. If you choose not to pay the renewal fee, you are not entitled to updates anymore, but you can continue using the last version available for your license. If you pay the renewal fee, then you get the updates during the next year. The renewal fee is 50% of the regular price if you pay during the first month after the license expiration.
How Do I Choose the License?
The license price is based on the number of users you can have on the EasyMail7 Server.
If you are the only person who will work with the program from one or multiple computers, buy the license for 1 user.
If you want multiple persons to be able to manage email campaigns, choose the license covering the number of users who you will give access to the EasyMail7 Server.
As admin, you will assign users to workplaces, i.e. grant users access to workplace(s) they can work within. You can grant one user access to one or several workplaces. For more information, see the tutorial how to manage users and workplaces.
If you require the license for more than 50 users for your team, contact us by email at support@glocksoft.com, or via online chat.
If within the first 60 days of ownership you are not satisfied with the capabilities of our G-Lock EasyMail7, you can request a full refund of the amount you paid to G-Lock Software by writing to support@glocksoft.com.
One Year Free Updates Included
When you purchase the license, you receive 12 months of free updates for the G-Lock EasyMail7 Server and Client from the date of your purchase – be it a minor program update or a major new version.
Annual Maintenance Fees
After the 12 months period and at your discretion, you can buy another 12 months of program maintenance and free updates. If you don’t want updates after the initial year, there are absolutely no ongoing fees. You can continue using the last version you obtained or are eligible to use. The 12 month time frame is merely for new versions/updates and has no relevance to rights of use (as long as the EULA is not violated).
On-time maintenance fees are substantially lower than the first year price. Maintenance fees increase on a monthly basis 30 days after the expiration of the previous free updates period:
| Months since purchase | Discount |
|---|---|
| 12 – 13 | 50% |
| 13 – 14 | 30% |
| 14 – 15 | 10% |
| 15 and more | 0% |
Please contact a member of our support team if you have an expired license or if you need further clarification on the terms of your license.
Frequently Asked Questions
What do you mean by "EasyMail7 Server"?
Server can be a local computer, Windows Server 2008/2012, Amazon EC2 or Windows Azure Virtual Machine where you can deploy your own customized Windows Server, etc. where the EasyMail7 Server component is installed. It runs as a service in the background and does not require a user being logged in. It does most of the work: send out messages, check for incoming returned messages and update the contact lists. EasyMail7 Client connects to EasyMail7 Server through public RESTful API to administrate the lists, messages and options.
What is a workplace?
A workplace includes email server accounts, email templates and drafts, sent items, contact groups (internal and external lists), and Bounce Handler settings. Each user has the full control under his own workplace(s) allocated to him by admin. Admin can set sending limitations for the workplace such as monthly sending limits and maximum sending slots to control the server load.
Why pay a maintenance fee?
We have built a business where our focus is on supporting our existing customers. By paying a small maintenance fee every year you can be assured we will continue to improve software and offer the best customer service in the market. You’ll also be getting more frequent updates, more frequent new features, higher quality, and more openness about the future. You’ll always have the latest and greatest version of our software package.
Can I continue to use the product if the free update period expires and I choose not to renew?
Absolutely. You can continue to use the EasyMail7 which you have licensed and paid for as long as you require if you don’t want support further program development. When the free update period expires, it simply means that you will no longer be issued any product updates or new product releases.
Do you have different features for different licenses?
We limited only the free version of G-Lock EasyMail7 to 250 messages per hour and 12 000 messages per month. For the paid licenses, we simply charge a fixed annual price per user/workplace. We do not try and upsell you to more expensive licenses so you can access specific features. You can be assured that whatever size of business you are and whatever paid license you have, you will always have access to all the EasyMail7 features.
How many groups (lists), subscribers, email accounts etc. can I have?
Unlimited no matter what license you buy. The price depends on the number of users/workplaces only.
Can I change the number of users?
Yes. You can increase the number of users at any time by simply paying the difference in a time adjusted fee.
Does each server installation require a license?
Yes. The EasyMail7 license is sold on a per-server basis. Each EasyMail7 Server installation must have their own license. The EasyMail7 Client can be installed on as many computers as you need.
Can a license be transferred from one PC to another?
Yes. Please, contact our support team for more information about how to transfer the license.
Can I install the product on 2 machines? I'm running a desktop in the office, have a laptop and a home desktop.
If you have one license, you can install the EasyMail7 Server component only on one machine. And you can install the EasyMail7 Client on as many machines as you need, i.e. on your desktop in the office and at home and on your laptop.
Can I use G-Lock EasyMail7 on Mac?
You can use G-Lock EasyMail7 on MAC with Parallels Desktop http://www.parallels.com/eu/products/desktop/ and a Windows license (that allows the use of applications developed for Windows on Apple devices).
